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CYMEVE
Legal

Privacy Policy

Effective date: [EFFECTIVE DATE]

CYMEVE ("CYMEVE," "we," "us," or "our"), operated by [LEGAL ENTITY], respects your privacy. This Privacy Policy explains what information we collect through https://cymeve.com (the "Site"), how we use it, and your choices.

By using the Site or submitting information to us, you agree to this Privacy Policy.

Information we collect

Information you provide directly:

  • Contact / inquiry form: first name, last name, phone number, email address, age range, whether you have worked with a trainer before, your areas of interest, and any details you choose to share about your goals.
  • Subscribe form: first name, last name, and email address.
  • Communications: information you share when you contact us by email, text, or during a discovery call.

Information collected automatically:

  • Device and usage data such as IP address, browser type, pages viewed, and referring pages, collected via cookies and similar technologies and standard analytics tools.

We do not knowingly collect sensitive personal information, and the Site is intended for adults 18 and older.

How we use your information

We use your information to:

  • Respond to your inquiries and schedule discovery calls;
  • Provide, personalize, and improve our coaching services;
  • Send you marketing communications by email and/or text message where you have opted in (see “Your communication choices”);
  • Operate, maintain, secure, and analyze the Site;
  • Comply with legal obligations and enforce our terms.

Your communication choices

  • Email marketing: We send marketing emails only to people who have opted in. You can unsubscribe at any time using the link in any email.
  • Text (SMS) marketing: We send marketing texts only with your express consent. Consent is not a condition of purchasing any service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Messaging Terms for details.

How we share information

We do not sell your personal information. We share it only with:

  • Service providers who help us operate the Site and communicate with you — for example, our email/messaging provider (Resend), website hosting, scheduling, and analytics providers — who are permitted to use it only to provide services to us;
  • Legal and safety recipients when required by law or to protect rights, safety, or property;
  • Business transfers — in connection with a merger, acquisition, or sale of assets.

Cookies and analytics

We use cookies and similar technologies to operate the Site, remember preferences, and understand usage. You can control cookies through your browser settings. See our Cookie Notice for more.

Data retention

We keep personal information only as long as needed for the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to opt out of certain processing. California residents have rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to opt out of “sale” or “sharing” (we do not sell or share personal information as those terms are defined). To exercise any right, contact us at [CONTACT EMAIL]. We will not discriminate against you for exercising your rights.

Children's privacy

The Site and our services are not directed to individuals under 18, and we do not knowingly collect information from them. If you believe a minor has provided us information, contact us and we will delete it.

International visitors

We are based in the United States, and your information will be processed in the U.S. If you access the Site from outside the U.S., you consent to that processing.

Third-party links

The Site may link to third-party websites. We are not responsible for their privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the latest version.

Contact

Questions? Email [CONTACT EMAIL] or write to [LEGAL ENTITY], [MAILING ADDRESS].